Legal

Privacy Policy

How we collect, use and protect your personal information under POPIA.

infoSmelumnotho Financial Services complies with South Africa's Protection of Personal Information Act (POPIA). We collect personal information, contact information, financial statements, and employment information. We use this information for identification purposes, and to assess credit enquiries and affordability. Data is kept securely as required by law and is destroyed when no longer necessary.

Information we collect

The personal and financial information you give us when you apply for a loan or contact us, including your identity, contact and income details.

How we use your information

To assess affordability, process your application, service your loan, and meet our obligations as a registered credit provider.

Credit bureau checks

As required by the National Credit Act, we share and verify credit information with registered credit bureaux.

How we protect it

Your data is encrypted in transit and access is limited to staff who need it to do their job.

Cookies

We use cookies to keep the site working and to help you complete your loan application. Continuing to browse accepts their use.

Your rights

You may request access to the information we hold about you, ask us to correct it, or object to its use.

For any privacy-related enquiries, please contact us at Not yet available.

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