Frequently asked questions

What you need to know

Click a question to read the answer.

After the whole application process, the money will reflect in your account within 3 hours.

Yes, the person can get a loan if they can use a valid temporary ID.

No, we strictly need a minimum of 3 salaries for you to get a loan.

No, we cannot assist someone under debt review.

No, you need to get paid into a bank account that's your own.

No, payment can only be processed to a bank account you accepted a debit mandate on.

For weekly paid clients, we split the payment into 4 instalments deducted weekly. For fortnightly paid clients, we split the payment into 2 instalments. Monthly paid clients pay one instalment on their payday.
Client stories

What our clients say

“The process was simple and straight forward, I received the assistance I needed without unnecessary stress. The team was friendly, professional and helpful from start to finish.”

Thandi M. — Katlehong

“Smelumnotho Financial Service made the application process easy for me. I appreciate the clear communication and professional service; I would recommend them.”

Sibusiso N. — Germiston

“I was looking for a quick and convenient financial solution, and the team guided me through the process step by step. The service was excellent and the staff was helpful.”

Lerato M. — Ngwelezane

“Professional, friendly and efficient service. I felt supported throughout the application process and my questions were answered clearly.”

Mpho K. — Bethal

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